FAQ
Everything you need to know before and after buying.
When will I get my code?
Right after payment is confirmed. Most orders are delivered within minutes, sometimes up to an hour at peak times.
How do I pay?
InstaPay, Vodafone Cash, Etisalat Cash, or bank transfer to Banque Misr, NBE, CIB, QNB, Mashreq, ADIB, ADCB and Bank of Alexandria.
Does direct top-up need my password?
Never. We top up using your Player ID only and will never ask for your password.
What is the card region?
Cards like PlayStation, Apple and Amazon only work on an account registered in the same country. Check your account region before buying.
Can I return the code?
Digital products cannot be returned after delivery because they are used instantly, unless the code turns out to be invalid.
What if the code does not work?
Send us a screenshot of the error and your order number within 24 hours, and we will check with the supplier and replace it or refund you.
Do I need an account?
No, but an account lets you see all your codes and orders in one place.
Do you sell wholesale?
Yes, we have a resellers program with special prices. See the resellers page.
Do prices change?
Prices are linked to the dollar rate and purchase cost, so they may be updated. The price you order at is the price you pay.
Do you sell crypto cards?
No. In respect of Central Bank of Egypt regulations, we do not sell any cryptocurrency products.